Our commitment to responsible play
Jetaac is a trusted online gaming platform in Bangladesh, and we believe — Gaming should be a source of fun, not stress. Responsible gaming means enjoying gaming in a way that has no negative impact on your life, family, work, or finances.
Responsible gaming at jetaac goes beyond putting rules on paper. We genuinely want you to stay well. That's why we've put tools directly in your hands — so you can manage your own gaming habits: how much time you spend, how much money you use, when to take a break, or when to step away for a while.
Our support team is available 24 hours a day. If you ever feel like gaming is getting out of hand, don't hesitate to reach out. We won't judge — we're here to help.
Keep in mind: To promote responsible play on jetaac, we follow internationally recognized gaming protection standards. Your mental well-being and financial security are our top priorities.
Responsible Gaming Protection Features
Deposit Limit
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once configured, the system will automatically enforce the limit.
Session time limit
Set a maximum session length for each gaming session. When the time is up, jetaac will notify you and log you out automatically.
Self-Exclusion
You can exclude yourself from the platform for a set period. Self-exclusion is available from 7 days up to 5 years.
Reality Check
Regular pop-up notifications will remind you how much time and money you've spent.
Cooling-Off Period
You can take a break ranging from 24 hours up to 6 weeks. You will not be able to log in to your account during this time.
Support contact
Reach out to our trained support team any time. Your privacy is fully protected.
Warning Signs of Problem Gaming
Gaming can quietly become a habit. Watch out for the following signs — they may mean it's time to take action:
- Repeatedly playing to chase losses
- Spending more than your budget
- Skipping sleep, meals, or work because of gaming
- Hiding gaming activity from family or friends
- Feeling unable to stop gaming
- Lying about or hiding gaming activity
- Borrowing money or selling assets to fund gaming
- Feeling restless or irritable when not gaming
Important: If you notice one or more of the signs above, don't wait — contact us or activate self-exclusion yourself. Taking that first step is the hardest part, and we're here to walk alongside you.
Check yourself — how are your gaming habits?
Answer the following questions honestly. If you answer "Yes" to three or more, consider seeking help.
1
Have you spent more than your budget on gaming in the past month?
2
Do you feel compelled to keep playing in order to recover money you've lost?
3
Is gaming cutting into time you'd normally spend on work, studies, or family?
4
Do you hide your gaming habits from family or friends?
5
Do you feel restless or irritable when you're unable to play?
6
Has gaming ever had a negative impact on your sleep or health?
Keep in mind: This self-check is not a diagnosis — it's simply a way to better understand yourself. For any concerns, please reach out to our support team.
Self-Exclusion — Take a Break When You Need One
Self-exclusion is a feature that lets you voluntarily block yourself from the jetaac platform for a set period of time. It's not a sign of weakness — it's a sign of self-awareness.
Self-exclusion steps:
1
Log in to your account
Log in to your account and go to the Settings section.
2
Open the Responsible Gaming menu
Click on the "Responsible Gaming" option.
3
Choose self-exclusion
7 days, 1 month, 3 months, 6 months, 1 year, or 5 years — choose whatever works for you.
4
Confirm
Once you confirm, your account will be suspended immediately.
Alternative options: Message us directly in the support chat and we'll set up self-exclusion on your behalf. Promotional emails and notifications will also be paused for the duration of your self-exclusion.
7 Effective Tips for Healthy Gaming
Responsible gaming isn't about stopping — it's about enjoying the experience the right way. Follow the tips below to keep gaming genuinely fun.
- Set a budget in advance: Decide how much you're willing to spend before you start playing — and stick to that limit.
- Set a time limit: Set aside a fixed amount of time for gaming each day. Always put your family and work first.
- Learn to accept losses: Not every game is a win. If you lose, keep your cool and walk away — call it a day.
- Don't play on impulse: Don't play when you're angry, upset, or under the influence of alcohol — your judgment is compromised at those times.
- Take regular breaks: Take at least a 5–10 minute break every hour. Get up, drink some water, take a short walk.
- Don't treat gaming as a source of income: Gaming is for entertainment, not a livelihood. Keep that mindset.
- Talk to someone you trust: Talk openly with your family about gaming. Hiding it only makes things worse.
Minor Protection
Jetaac strictly prohibits anyone under the age of 18 from using the platform. Protecting minors is an essential part of our social responsibility.
- Age is verified at registration and identity is confirmed through the KYC process.
- Parents are encouraged to install parental control software on shared family computers and devices.
- If you suspect your child is using jetaac, contact our support team immediately.
- Any account identified as belonging to a minor will be closed immediately and any deposited funds will be returned.
A note for parents: Always keep your login credentials private. It is your responsibility to ensure that minors cannot access your account.
Warning — Gaming Addiction Is a Serious Problem
Gaming addiction can be harmful both mentally and financially. If you or someone close to you seems to be struggling, seek professional help right away.
Get in touch with us: [email protected]
FAQ
Yes. You can still withdraw your existing balance while self-exclusion is active. No new deposits are allowed during this period, but contact support to withdraw any remaining balance.
Decreasing a limit takes effect immediately. However, requests to increase a limit will only take effect after a 24-hour cooling-off period. This rule is in place for your protection.
No. Once you choose self-exclusion, it cannot be cancelled before the set period ends. This is intentional — it's designed to give you a genuine break and prevent you from returning on impulse.
In Settings, you can set Reality Check intervals — for example, every 30 minutes, 1 hour, or 2 hours. When the interval is up, a pop-up will appear showing how much time and money you've spent. You'll then choose to either "Continue" or "Stop".
Start by having a calm, non-judgmental conversation with them — try to understand, not criticize. Then email our support team and we'll guide you through the next steps. Seeking advice from a professional counselor is also strongly recommended.
Absolutely not. You must be 18 or older to open an account on jetaac. Age is verified during registration and confirmed through the KYC process using a valid ID. Any account found to belong to a minor will be closed immediately.
Play responsibly, stay happy
Join jetaac and enjoy the safest gaming experience in Bangladesh. Use our responsible gaming tools to set and manage your own limits.
Register for free
Log in